🔒 HelperCard Privacy Policy

Your Privacy is Our Priority

Last Updated: December 2024

Introduction

Welcome to HelperCard ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application HelperCard (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

📧 Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@helpercard.com
Website: https://helpercard.com

📊 Information We Collect

Information You Provide Directly

  • Card Data: When you scan cards using our camera feature, we process and store the information contained on those cards (business cards, health insurance cards, membership cards, etc.)
  • Account Information: If you create an account, we collect your email address and any other information you choose to provide
  • Contact Information: When you import or export contacts, we process the contact data you choose to share
  • Support Communications: Any information you provide when contacting our support team

Information Collected Automatically

  • Usage Data: Information about how you use the App, including features accessed, time spent in the App, and frequency of use
  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information
  • Camera Access: We access your device's camera only when you actively use the card scanning feature
  • Apple Wallet Integration: Information related to pass generation and management through Apple's PassKit framework

🏥 Health Information (HIPAA Considerations)

Important: If you scan health insurance cards or other health-related information, this data may be considered Protected Health Information (PHI) under HIPAA. We implement additional safeguards for this data as outlined in this policy.

  • Health insurance card information (member ID, group number, policy details)
  • Healthcare provider contact information
  • Any other health-related information you choose to store

🎯 How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our App services
  • Process and store your scanned card information
  • Generate Apple Wallet passes from your card data
  • Enable contact import/export functionality
  • Provide customer support and respond to your inquiries
  • Improve our App's functionality and user experience
  • Process subscription payments and manage your account
  • Comply with legal obligations and protect our rights
  • Send you important updates about the App (with your consent)

🤝 Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

  • Apple Services: We integrate with Apple's PassKit for Wallet functionality and App Store for subscription management
  • Cloud Storage: If you enable cloud sync, your data may be stored with our cloud service providers
  • Analytics: We may use third-party analytics services to understand App usage (anonymized data only)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

🔐 Data Storage and Security

Local-First Storage

Your data stays on your device by default. We prioritize local storage to give you maximum control over your information. Cloud sync is optional and can be disabled at any time.

Security Measures

  • End-to-end encryption for data transmission
  • Local data encryption on your device
  • Secure authentication and access controls
  • Regular security audits and updates
  • HIPAA-compliant safeguards for health information

Data Retention

  • Card data is stored locally on your device until you delete it
  • Cloud data (if enabled) is retained until you delete your account or disable sync
  • Account information is retained for the duration of your account
  • Usage analytics data is anonymized and retained for up to 2 years

⚖️ Your Rights and Choices

Access and Control

  • View Your Data: You can view all your stored card information within the App
  • Edit Information: You can modify or delete any card data at any time
  • Export Data: You can export your card information in various formats
  • Delete Account: You can delete your account and all associated data

Privacy Controls

  • Camera Access: You can revoke camera access in your device settings
  • Cloud Sync: You can enable or disable cloud synchronization
  • Notifications: You can control push notifications in App settings
  • Analytics: You can opt out of usage analytics

GDPR Rights (EU Users)

If you are in the European Union, you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

👶 Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

🌍 International Users

If you are accessing our App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our App, you consent to the transfer of your information to the United States.

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

📞 Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@helpercard.com
Website: https://helpercard.com
Support: Available through the App or our website

This Privacy Policy is effective as of December 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

© 2024 HelperCard. All rights reserved.

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